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Refund Policy

Thank you for shopping with us!  We want you to be happy with your purchase.  Sometimes though....sorry....no guarantees the fish will always bite!  

Returns

Having said that

  • An item is eligible for return within 14 days from the date of delivery.  

  • The item must be unused, and in the same condition that you received it, and in the original packaging.

  • Special order items are nonreturnable unless defective or damaged.

  • Proof of purchase, such as your order number or receipt is required.

  • Customers are responsible for shipping charges, except when it was due to our error or defective.  We also recommend that you use a trackable shipping service.

  • Upon receipt, we'll inspect the product and notify you by mail.

  • If approved, your refund will be processed and a credit will be applied to your original method of payment within 5-10 days.

Exchanges

We only replace items if they are defective or damaged.  If you need to exchange it for the same item, contact us and we will work with you.

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CONTACT US WITH QUESTIONS

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